This helps us keep eBay a safe marketplace for buyers and sellers. Read our most popular questions and answers about how eBay manages payments. Once eBay initiates your payout, it typically takes your bank business days to settle the funds into your checking account. If you see Returned or Blocked next to a payout in Seller Hub, the bank information we have for you may be incorrect, or you may need to provide additional verification information before we can initiate payouts to your account.
Once eBay initiates a payout to you, it typically takes your bank business days to settle the funds into your checking account. To help ensure eBay remains a safe place to buy and sell, and to meet our legal and compliance obligations - opens in new window or tab , we sometimes place a hold on funds, for example, if there's an open case or dispute on a transaction, if your buyer reports a problem with the order, if your account is restricted or suspended, if you owe eBay money, or if you're a new or infrequent seller.
If we placed a hold on your funds, we'll notify you by email and, depending on the reason, may request additional information from you to help resolve the issue. Transaction holds are when we place a hold on funds related to a particular buyer transaction. The funds on hold may be used to refund the buyer for the same transaction.
If eBay placed a hold on your funds, it'll notify you by email and depending on the reason, may request additional information from you to help resolve the issue. Transaction holds are when eBay places a hold on funds related to a particular buyer transaction. The funds on hold may be used to refund the buyer for the same transaction.
If eBay places a hold on your funds, it will usually be resolved within 30 days. For most orders, adding tracking information can help you receive your funds faster. Additionally, eBay may place a transaction hold on funds depending on your seller status or the category you're selling in:. Payment dispute or eBay Money Back Guarantee holds are when eBay places a hold on funds related to a problem reported by a buyer.
For example, if a buyer reports that an item hasn't arrived, or the item they received is significantly different from the listing description, eBay holds funds until the case is resolved and closed.
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Showing results for. Search instead for. Did you mean:. Labels: Funds Availability. Login to Reply or Kudo. All forum topics Previous Topic Next Topic. Accepted Solutions. Esteemed Advisor. Payment holds occur because: You have been selling on eBay for less than 90 days You have an eBay feedback score fewer than and have not yet established a record of good performance You have received fewer than 20 Detatiled Seller Ratings on eBay in the last 12 months or your eBay seller performance is below standard You have a high rate of customer disputes or a low eBay feedback percentage You have been a PayPal member for less than 6 months and have limited selling activity You have a sudden change in selling activities e.
You happen to be selling in a high risk category such as tickets, travel, gift vouchers, computers, electronics, mobile phones, etc. Advice is voluntary. Log in to Ask a Question.
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